EVERY CALL ANSWERED. EVERY ORDER CAPTURED.
Never lose revenue to missed calls again. Aura answers instantly, takes multiple orders at once, and works 24/7 — without adding staff.
KEY FEATURES
Zero Missed Calls: Answers instantly and handles multiple customers at the exact same time. Set Aura to run business hours or simply switch it on to cover your peak lunch and dinner rushes.
Smart Wait Times: Automatically calculates and quotes accurate pickup times, keeping your kitchen paced and your customers happy.
Live Menu Sync: Aura knows your menu inside and out. If you make an item unavailable, the AI instantly knows it—meaning no awkward callbacks for sold-out food.
Live Admin Dashboard: Track every order, monitor call statistics, and make quick menu adjustments on the fly, all from one easy-to-use central hub.
Pinpoint Price Quoting: Calculates exact order totals on the spot—including complex customisations and extra charges—so customers know exactly what to pay before they arrive.
Spam & Prank Protection: Automatically flags suspicious calls and ignores private numbers, protecting your kitchen from fake orders and wasted food.
Seamless Staff Handoff: If a customer has a massive catering order or a highly specific question, Aura instantly routes the call directly to your real-life team.
Kitchen-Optimised Receipts: Prints crystal-clear, detailed tickets directly to your line cooks, formatted specifically for fast-paced readability during a rush.
PRICING
14-Day "Prove It" Pilot
Test the system in your business with zero long-term commitment to see the ROI for yourself.
What’s Included:
Done-For-You Setup: We program Aura with your specific menu and configure your call forwarding.
Hardware: We provide a loaner receipt printer so orders print instantly to your kitchen.
One-Time Activation: $300 (Covers your complete setup).
Usage Fee: $5.00 / operating hour (pre-paid for the trial period).
Refundable Deposit: $300 (For the loaner hardware).
Permanent AI Integration
Once you see the results, lock in a permanent, high-performance setup to ensure you never miss an order again.
What’s Included:
Hardware Ownership: $650 one-time purchase (Includes a brand-new, dedicated receipt printer and lifetime hardware configuration).
Everything You Need: Includes AI voice processing, a dedicated phone line, and thermal paper refills.
Standard Coverage: $10 / operating hour (Best for all-day, full-service coverage).
Peak Burst Coverage: $20 / operating hour (Best for handling intense lunch/dinner rushes)*.
*Peak Burst requires a minimum usage of 20hrs/week
FAQ
Q: Can customers still customise their order?
A: Absolutely. Customers can request additions, removals, or special preferences just like they would with a staff member. Any extras are added to the total automatically, and special instructions are clearly noted on the receipt for the kitchen.
Q: How does the order reach the kitchen?Â
A: Orders are automatically sent to a receipt printer located in your business as soon as they’re confirmed.
Q: Can customers speak to a real person if needed?Â
A: Yes. If the situation requires it — such as large orders or specific ingredient questions — the AI can transfer the call directly to your team.Â
Q: How does it handle prank calls or suspicious orders?Â
A: Orders won’t be placed from private numbers. If an order appears suspicious, it’s flagged and not processed. Larger orders (e.g. over $100 (can be changed)) are automatically referred to the store for review to ensure they’re genuine.
Q: Does the total always match your menu prices?Â
A:Â Yes. Totals are calculated directly from your menu pricing to ensure accuracy every time.Â